Company: CollectivIQ, Inc. (headquartered in Florida, USA)

Please read these Terms of Service (the “Terms”) carefully. They form a contract between you and CollectivIQ, Inc. (“CollectivIQ,” “we,” “us,” or “our”) and govern your access to and use of the CollectivIQ websites, apps, APIs, browser extensions, and related services (the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to accept these Terms on its behalf. If you do not agree, do not use the Service.

1. What CollectivIQ Does

• CollectivIQ is an AI-powered assistant that can:
  • Route prompts to multiple leading language models and synthesize their results into a single, clear output.
  • Highlight areas of agreement, disagreement, and unique insights across models.
  • Optionally ground responses in your private content via secure retrieval (RAG).
• The Service supports collaboration through shared threads and workspaces, with governance features for organizations.

2. Eligibility and Accounts

• You must be at least 18 years old (or the age of majority in your jurisdiction).
• If you use the Service on behalf of an organization (your “Organization”), these Terms apply to both you and the Organization.
• Keep your account credentials confidential and use strong authentication where available. You are responsible for activity under your account.
• If you join an Organization workspace, your admins may control settings (e.g., SSO, RBAC, retention) and may access your account and content within that workspace.

3. Your Content and Your Rights

• “User Content” means anything you or your Organization submit to or through the Service: prompts, instructions, files, data sources, embeddings, feedback, and the outputs generated for you.
• Ownership: As between you and us, you (or your Organization) own your User Content and outputs.
• License to operate the Service: You grant CollectivIQ a worldwide, non-exclusive license to host, process, display, and transmit your User Content solely to provide, maintain, secure, and improve the Service for you, and as otherwise permitted by your settings or a signed agreement.
• Collaboration and sharing: If you share threads or workspaces, anyone with access can view or reuse included content and outputs. You are responsible for permissions and what you share.
• Export and portability: You may export conversation history, files, and configurations via product settings or support. On termination, your Organization may request export and deletion as described in Section 12.

4. Privacy, Model Usage, and Data Handling

• No training on your data by default: We do not use your User Content or outputs to train foundation models or third-party models unless you (or your Organization) explicitly opt in in writing.
• Third-party AI providers: To generate results, we may send prompts and necessary context to third-party model providers. We configure and contractually request those providers to disable training on your data and apply appropriate privacy controls. Their logging and retention practices may vary; see our Privacy Policy and, for enterprise customers, our Data Processing Addendum (DPA).
• Processing and retention: We design our orchestration for ephemeral model processing and store application history to power collaboration, audit, and continuity. Organizations may set retention policies and can limit or disable history.
• Security: We use industry-standard security (e.g., encryption in transit and at rest, access controls, monitoring). No system is 100% secure; promptly notify us of any suspected incident.
• Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which explains what data we collect and how we use it.

5. Acceptable Use

You agree not to misuse the Service. For example, you will not:

• Violate laws or the rights of others (including privacy, publicity, IP, and export laws).
• Upload or share unlawful content, content that promotes harm, harassment, or hate, or content that exploits minors.
• Attempt to probe, scan, disrupt, or reverse engineer the Service or underlying models, except under an authorized security testing program.
• Use outputs to train competing foundation models, to falsely benchmark in a misleading way, or to build a substantially similar competing service using our outputs or infrastructure.
• Submit sensitive personal data of others without a lawful basis and appropriate notices/consent.
• Use the Service for high-risk scenarios (e.g., medical, legal, or safety-critical decisions) without qualified human review.

6. Accuracy and Responsibility for Outputs

• AI systems can produce inaccurate, incomplete, or biased results and may disagree with each other. You are responsible for evaluating outputs, including by consulting cited sources or your internal experts.
• The Service is intended to augment—not replace—human judgment. Use care for critical or regulated use cases and verify important facts independently.

7. Plans, Fees, and Taxes

• We may offer free, trial, personal, team, and enterprise plans. Pricing, usage limits, and features are described in the Service or your Order Form.
• Fees are billed in advance or as otherwise stated, are non-cancelable during the applicable term, and are non-refundable except where required by law or expressly stated.
• You are responsible for applicable taxes. We may suspend or limit the Service for unpaid amounts or usage outside your plan limits.

8. Intellectual Property

• Our IP: The Service, underlying technologies, interfaces, templates, and branding are owned by CollectivIQ and its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription, subject to these Terms.
• Feedback: If you send ideas or suggestions, you grant CollectivIQ a royalty-free, perpetual license to use them without restriction.
• Outputs: You own the outputs generated for you, but they may be similar to outputs created for others from similar inputs. You are responsible for your use of outputs, including compliance with applicable laws and third-party rights.
• Third-party and open-source components are licensed under their respective licenses.

9. Organization Controls and SSO

• Organizations may enable SSO, configure RBAC, set retention policies, and access audit logs in supported plans.
• Personal vs. work use: Do not mix confidential business data into personal spaces. If a Work/Personal toggle is available, use it appropriately.

10. Third-Party Services and Links

• The Service may integrate with or link to third-party services (e.g., LLM APIs, cloud storage, productivity tools). Their terms and privacy practices govern your use of those services. We are not responsible for third-party services.

11. Beta, Preview, and Experimental Features

• Some features may be labeled Beta/Preview. These may change, break, or be discontinued and are provided “as is,” without SLA. Your feedback helps us improve.

12. Term, Termination, and Data Handling

• You or your Organization may terminate at any time through the product or by contacting support. Fees already paid are not refunded unless required by law or stated otherwise.
• Upon termination or expiration, your Organization may request: (a) export of User Content and outputs in a reasonable, industry-standard format; and (b) deletion of stored User Content from our systems, subject to legal retention requirements, fraud prevention, backups, and audit logs.
• We may suspend or terminate your access for material breach, security risk, or unlawful use, with notice where practical.

13. Public Sharing and Directory Features

• If you share a thread or template publicly or outside your Organization, it may be accessible to anyone with the link and may be indexed or redistributed by others. Do not include confidential or proprietary information in publicly shared items.

14. Indemnification

• You will indemnify and hold CollectivIQ harmless from claims, losses, and expenses (including reasonable attorney fees) arising from your unlawful use of the Service, your violation of these Terms, or your infringement of third-party rights. For enterprise customers, mutual indemnities (including IP coverage) may be set out in a signed agreement.

15. Disclaimers

• The Service and all outputs are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose. We do not guarantee uninterrupted or error-free operation.

16. Limitation of Liability

• To the maximum extent permitted by law:
  • We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; and
  • Our total liability for any claim relating to the Service will not exceed the amounts you paid to us for the Service in the 12 months before the event giving rise to the claim (or $100 if you use a free plan).
• Some jurisdictions do not allow certain limitations; in those cases, the above limits apply to the fullest extent permitted.

17. Compliance, Export, and Sanctions

• You must comply with U.S. and international export controls and sanctions. You may not use the Service if you are located in or are a resident of a country or region embargoed by the United States, or if you are on a U.S. government denied-party list.

18. Confidentiality

• We will not disclose your non-public User Content except to provide the Service, comply with law, or with your permission or instructions. We may disclose information to subprocessors under confidentiality obligations consistent with these Terms and any applicable DPA.

19. Enterprise, Order Forms, and White-Label

• Some features or plans may require an Order Form, Enterprise Agreement, or Data Processing Addendum (DPA). If those conflict with these Terms, the signed agreement controls for that customer.
• We may offer white-label deployments to partners. Branding rights do not transfer ownership of our technology. Partner terms will specify branding, support, data ownership/portability, and termination assistance.

20. Changes to the Service or Terms

• We may modify the Service and these Terms from time to time. If we make material changes, we will provide notice (e.g., in-app, email, or on our site). Changes take effect when posted. Your continued use of the Service after changes become effective constitutes acceptance.

21. Governing Law and Venue

• These Terms are governed by the laws of the State of Florida, excluding its conflicts-of-law rules.
• Except where prohibited, any dispute will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction and venue.

22. Contact

• General and support: support@collectiviq.ai
• Legal and data requests: legal@collectiviq.ai
• Mailing address: CollectivIQ, Inc., Attn: Legal, [Florida business address]